Legal

Grievance Redressal

How to raise a complaint with Astravya and what to expect.

How to raise a complaint

Email contact@veraforgelabs.in with your account email, the order or booking reference, and a description of the issue.

Response times

We acknowledge complaints within 48 hours and aim to resolve them within 15 working days.

These pages are editable from the Admin Panel so your legal team can keep them current.

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